Shipping Policy
Shipping
We can ship to virtually any address in USA. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Approximate shipping times (does not include weekends/public holidays): ~ 3 to 6 business days
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We are not responsible for any packages returned to us as refused, unclaimed, un-deliverable, or because of incorrect or insufficient address.
Processing Time vs Shipping Time
Please note that processing time (1-2 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 1-2 business days to be fully processed (checked, packed, forwarded to logistics and sent forth to the post office).
After your order has been processed, your package will then be picked up by our shipping company for dispatch. An email with your online tracking information will be available on our website.
Processing Time - in very rare instances, may take longer than the stated expected time frame. During busy time like holidays, promotions or other instances processing time might take longer. We do our best to deliver as fast as possible and seek your understanding and patience during such events.
Cancelling Orders
Once an order is placed, we might not be able to cancel it after 30 minutes as your order might have already been processed.
Please Contact Us as soon as possible if you'd like to cancel an order that you have just made.